Recover your account
If the username and email address match an imported account that has not yet been recovered, we’ll email you a link to create a password. If you have already recovered your account, please use Forgotten password instead.
Changed your email address recently?If you updated the email address on your old CrazyMax account after 26 July 2026, the updated address may not have been included in the account transfer. If your current email address is not being recognised when trying to recover your account, please use Account recovery help and we’ll assist you.
Check every mail folderCheck your inbox as well as your spam, junk and trash folders. The link is valid for one hour and another can be requested after 15 minutes.